Privacy Policy

Introduction

Healmentra is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, and protect your data when you use our rehabilitation and wellness services.

Data Controller

Healmentra acts as the data controller under GDPR (General Data Protection Regulation). We are committed to protecting your privacy and processing your data securely.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information
Health and wellness preferences
Service usage and treatment history
Communication preferences
Any other information you provide to us

How We Use Your Information

We use your personal information to:
Provide our rehabilitation and wellness services
Process your service requests
Communicate with you about our services
Improve our services and client experience
Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:
Contract performance
Legal obligations
Legitimate interests
Your consent

Data Storage

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted.

Your Rights Under GDPR

You have the right to:
Access your personal data
Rectify inaccurate data
Erasure of data
Object to data processing
Data portability
Withdraw consent

Cookie Policy

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us provide and improve our services.

Types of Cookies We Use

Essential cookies for website functionality
Performance cookies to improve user experience
Analytics cookies to understand site usage
Marketing cookies for relevant content

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security assessments.

Third-Party Services

We may use third-party services for specific functions such as payment processing or analytics. These services have their own privacy policies that we recommend you review.

International Data Transfers

Your data may be transferred and processed in countries other than your own. We ensure that appropriate protection measures are in place to protect your data during these transfers.

Minor Data Protection

Our services are not directed to persons under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will inform you of any changes by publishing the new policy on our website and updating the effective date.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us using the information provided on our website.